The checkout procedure will be processed within 2-3 minutes. Please wait for minutes while the housekeeper department double check the room.
The steps will be as below:
Normally in Hanoi, payment via credit cards will be surcharged as the local bank fee. But at the Gondola Hotel, we will cover that fee for you.
At the Gondola Hotel, we accepted the following credit cards as payment:
Diners clubs, UnionPay, Traveller check will not be accepted.
Payments by cash in Vietnam dong (VND) are welcome.
Cash is the most popular method in Vietnam. To change from your currency to the local Vietnamese dong (dong), you could come to the banks which locate very close to the Gondola Hotel. Please come to the reception to ask for the direction. Or else, at the reception, we also could help you so.
Payment methods for online booking
Please check the method of payment shown on your confirmation booking.
Cancellation should be informed directly to Golden Lotus Hotel. In case of late cancellation or not complying with the time limit, the following cancellation fee will be debited from the guests’ credit card or deducted from the pre-paid amount to our Golden Lotus Hotel’s account.+ More Info